Prescriptions

How do I Order my Repeat Prescription?

Patients on long-term medication can order repeat prescriptions in a number of ways:

Please order your repeat prescriptions 48 hours in advance (excluding weekends and bank holidays) before collecting your prescription from the surgery or chemist of your choice. Please let us know your preferred pharmacy by completing our Electronic Prescription Service form and we can electronically send your prescriptions to pharmacy of your choice.

If it is more convenient for you, medication you have ordered can be collected by Lloyds Chemist at Castle Vale or K&K, Reed Square, Castle Vale and/or sent to your local chemist. You will need to inform the receptionist of your preference.

For safety reasons, we can only accept telephone requests for medication in exceptional circumstances.

Please do not ask a doctor to issue repeat medication during a consultation.

Medication Reviews

Patients on repeat medication will be asked to consult with a pharmacist, a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. The notification date should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you have been advised by the surgery that your medication review is due, you will need to fill out our Medication Review Form.

Electronic Prescription Service (EPS)

The Electronic Prescription Service (EPS) is an NHS service that allows us to send your prescription(s) electronically, directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service. You can register for electronic prescribing by completing our EPS registration form.

Prescription Fees

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.