Practice Demand

Do not use this online messaging service for urgent queries. If you have any chest pains, severe shortness of breath or any signs of stroke i.e. any weakness of face or limb or difficulty in speech, please call 999.

As we are slowly coming out of the pandemic the demand for face to face appointments has significantly risen. We will slowly be moving to pre-bookable appointments and will be changing the appointment system in the coming days.

During the pandemic we have tried to deal with all queries on the same day. With a significant rise in practice demand we might not be able to deal with all the telephone queries on the same day. Your telephone message or message through this website will be triaged and you will be offered a telephone consultation within the next 5 working days. You will be offered a 2 hour window for your telephone appointment and will be informed by text message/reply via website. Please make sure you leave us your up to date mobile number. A clinician will try to contact you twice in a 2 hour window. If you are unable to attend the call it will be classed as a ‘did not attend (DNA)’ for that day.

We appreciate your cooperation.

Shah Zaman Surgery